{"id":404,"date":"2025-04-22T11:12:24","date_gmt":"2025-04-22T11:12:24","guid":{"rendered":"https:\/\/situational.com\/4mot-2\/"},"modified":"2025-09-12T12:50:57","modified_gmt":"2025-09-12T16:50:57","slug":"4mot-2","status":"publish","type":"page","link":"https:\/\/situational.com\/solutions\/sustainment\/4mot-2\/","title":{"rendered":"The Four Moments of Truth\u2122"},"content":{"rendered":"<section class=\"half-and-half flex-row bg-light-gradient flex-opposite image-block-left is-content-animated is-content-readmore-animated is-image-animated first-block\" id=\"\">\n    <div class=\"half-and-half-text\">\n        <div class=\"half-and-half-text__wrapper\">\n                            <div class=\"js-content-animated wysiwyg-content\">\n                    <h1><span class=\"h2-text\">The Four Moments of Truth\u2122<\/span><\/h1>\n<h3><span style=\"color: #12284c;\">A Process for Transforming Learning Into Performance.<\/span><\/h3>\n<p>The objective of any training program is goal achievement and improved performance. Evidence shows that event-based training fails to ensure transfer of learning to on-the-job performance.<\/p>\n<p>When it comes to measuring the impact of training, there is an almost endless list of variables to consider. However, there is a strong increase in the probability of ongoing skill application and targeted behavior change when the key stakeholders are on the same page.<\/p>\n<a class=\"btn btn-primary\" href=\"https:\/\/situational.com\/contact-us\/\">Get Started Today<\/a>\n                <\/div>\n                        \n        <\/div>\n    <\/div>\n    <div class=\"half-and-half-image image-zoom-in half-and-half-image--sharp\">\n                    <img decoding=\"async\" width=\"2119\" height=\"1414\" src=\"https:\/\/situational.com\/wp-content\/uploads\/2025\/07\/GettyImages-860822680.jpg\" class=\"object-fit\" alt=\"GettyImages-860822680\" srcset=\"https:\/\/situational.com\/wp-content\/uploads\/2025\/07\/GettyImages-860822680.jpg 2119w, https:\/\/situational.com\/wp-content\/uploads\/2025\/07\/GettyImages-860822680-300x200.jpg 300w, https:\/\/situational.com\/wp-content\/uploads\/2025\/07\/GettyImages-860822680-1024x683.jpg 1024w, https:\/\/situational.com\/wp-content\/uploads\/2025\/07\/GettyImages-860822680-768x512.jpg 768w, https:\/\/situational.com\/wp-content\/uploads\/2025\/07\/GettyImages-860822680-1536x1025.jpg 1536w, https:\/\/situational.com\/wp-content\/uploads\/2025\/07\/GettyImages-860822680-2048x1367.jpg 2048w, https:\/\/situational.com\/wp-content\/uploads\/2025\/07\/GettyImages-860822680-899x600.jpg 899w\" sizes=\"(max-width: 2119px) 100vw, 2119px\" \/>            <a class=\"video-bttn external\" data-fancybox=\"a\" href=\"https:\/\/www.youtube.com\/watch?v=PHetUeFXq3o\" target=\"_blank\" rel=\"noopener\">\n                <svg width=\"120\" height=\"120\" viewBox=\"0 0 120 120\" class=\"pulse\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <g opacity=\"0.65\">\n                        <circle cx=\"60\" cy=\"60\" r=\"60\" fill=\"white\"\/>\n                        <path d=\"M87.5 56.9019C89.5 58.0566 89.5 60.9434 87.5 62.0981L47.75 85.0477C45.75 86.2024 43.25 84.7591 43.25 82.4497L43.25 36.5503C43.25 34.2409 45.75 32.7975 47.75 33.9522L87.5 56.9019Z\" fill=\"#244270\"\/>\n                    <\/g>\n                <\/svg>\n            <\/a>\n            <\/div>\n<\/section>\n\n<section class=\"wysiwyg section-padding bg-grey  is-content-animated is-element-fade-in-up wysiwyg--padding \" id=\"\">\n\t<div class=\"container\">\n\t\t\t\t\t<div class=\"row\">\n\t\t\t\t<div class=\"col-lg-12 js-content-animated wysiwyg-content\">\n\t\t\t\t\t<h2>The Four Moments of Truth\u2122 (4MOT\u2122) Process<\/h2>\n<h4>Simple, practical sustainment solution designed to ensure training transfer and behavior change.<\/h4>\n<p>Grounded in the time-tested fundamentals of evaluation strategy, 4MOT<sup>TM<\/sup> is an easy process that supports the Trainee\u2019s success and engagement before, during and after a training event.<\/p>\n<img decoding=\"async\" class=\"aligncenter wp-image-15329 size-large\" src=\"https:\/\/situational.com\/wp-content\/uploads\/2025\/08\/Process-Graphic-1024x369.png\" alt=\"\" width=\"1024\" height=\"369\" srcset=\"https:\/\/situational.com\/wp-content\/uploads\/2025\/08\/Process-Graphic-1024x369.png 1024w, https:\/\/situational.com\/wp-content\/uploads\/2025\/08\/Process-Graphic-300x108.png 300w, https:\/\/situational.com\/wp-content\/uploads\/2025\/08\/Process-Graphic-768x276.png 768w, https:\/\/situational.com\/wp-content\/uploads\/2025\/08\/Process-Graphic-1536x553.png 1536w, https:\/\/situational.com\/wp-content\/uploads\/2025\/08\/Process-Graphic-1667x600.png 1667w, https:\/\/situational.com\/wp-content\/uploads\/2025\/08\/Process-Graphic.png 1875w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t<\/section>\n\n\n\n<section class=\"cards-icons section-padding is-content-animated is-element-fade-in-up bg-dark-blue\" id=\"\">\n    <div class=\"container\">\n                    <div class=\"cards-icons__top-content text-center js-content-animated\">\n                <div class=\"row\">\n                    <div class=\"col-sm-10 col-sm-offset-1 wysiwyg-content\">\n                        <h2>The Key Stakeholders<\/h2>\n                    <\/div>\n                <\/div>\n            <\/div>\n                <div class=\"row card-flex\">\n                                                <div class=\"col-sm-6 col-lg-4 cards-icons-item js-element-fade-in-up\">\n                                                <div class=\"cards-icon\">\n                                                    <div class=\"cards-icon__top\">\n                                <div class=\"cards-icon__icon\">\n                                                                            <i class=\"icon-z-tele\"><\/i>                                        \n                                                                    <\/div>\n                            <div class=\"cards-icon__details\">\n                                <h4 class=\"cards-icon__title\">The Trainer<\/h4>\n                                    <div class=\"cards-icon__description scrollbar\">\n                                        The person delivering the training, to include the team that designed and developed the experience.                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                                        <\/div>\n                                            <\/div>\n                                    <div class=\"col-sm-6 col-lg-4 cards-icons-item js-element-fade-in-up\">\n                                                <div class=\"cards-icon\">\n                                                    <div class=\"cards-icon__top\">\n                                <div class=\"cards-icon__icon\">\n                                                                            <i class=\"icon-world\"><\/i>                                        \n                                                                    <\/div>\n                            <div class=\"cards-icon__details\">\n                                <h4 class=\"cards-icon__title\">The Next-Level Manager<\/h4>\n                                    <div class=\"cards-icon__description scrollbar\">\n                                        The person who is the immediate supervisor or manager of the Trainee on the learning journey; the NLM is the single most important driver of training transfer.                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                                        <\/div>\n                                            <\/div>\n                                    <div class=\"col-sm-6 col-lg-4 cards-icons-item js-element-fade-in-up\">\n                                                <div class=\"cards-icon\">\n                                                    <div class=\"cards-icon__top\">\n                                <div class=\"cards-icon__icon\">\n                                                                            <i class=\"icon-group\"><\/i>                                        \n                                                                    <\/div>\n                            <div class=\"cards-icon__details\">\n                                <h4 class=\"cards-icon__title\">The Trainee<\/h4>\n                                    <div class=\"cards-icon__description scrollbar\">\n                                        The person who will engage with the formal learning directly and then attempt to implement what was learned in a real-world setting for the express purpose of delivering targeted results.                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                                        <\/div>\n                                            <\/div>\n                                    <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"half-and-half flex-row bg-blue-gradient image-block-right is-content-animated is-content-readmore-animated is-image-animated\" id=\"\">\n    <div class=\"half-and-half-text\">\n        <div class=\"half-and-half-text__wrapper\">\n                            <div class=\"js-content-animated wysiwyg-content\">\n                    <h2>Sustainment Resources for Our Courses<\/h2>\n<p>Involving managers in the learning process is easier when you have a clear process. We built these guides for our courses to help our clients overcome the challenges of sustaining the impact of training and optimize training results.<\/p>\n<a class=\"btn btn-primary\" href=\"https:\/\/situational.com\/solutions\/sustainment\/4mot-2\/sustainment-resources-for-our-courses\/\">View the Guides<\/a>\n                <\/div>\n                        \n        <\/div>\n    <\/div>\n    <div class=\"half-and-half-image image-zoom-in half-and-half-image--sharp\">\n                                    <img decoding=\"async\" width=\"2120\" height=\"1414\" src=\"https:\/\/situational.com\/wp-content\/uploads\/2025\/07\/GettyImages-2028303375.jpg\" class=\"object-fit image-zoom-in-bg\" alt=\"GettyImages-2028303375\" srcset=\"https:\/\/situational.com\/wp-content\/uploads\/2025\/07\/GettyImages-2028303375.jpg 2120w, https:\/\/situational.com\/wp-content\/uploads\/2025\/07\/GettyImages-2028303375-300x200.jpg 300w, https:\/\/situational.com\/wp-content\/uploads\/2025\/07\/GettyImages-2028303375-1024x683.jpg 1024w, https:\/\/situational.com\/wp-content\/uploads\/2025\/07\/GettyImages-2028303375-768x512.jpg 768w, https:\/\/situational.com\/wp-content\/uploads\/2025\/07\/GettyImages-2028303375-1536x1024.jpg 1536w, https:\/\/situational.com\/wp-content\/uploads\/2025\/07\/GettyImages-2028303375-2048x1366.jpg 2048w, https:\/\/situational.com\/wp-content\/uploads\/2025\/07\/GettyImages-2028303375-900x600.jpg 900w\" sizes=\"(max-width: 2120px) 100vw, 2120px\" \/>                        <\/div>\n<\/section>\n\n<section class=\"wysiwyg section-padding bg-light-gradient  is-content-animated is-element-fade-in-up wysiwyg--padding \" id=\"\">\n\t<div class=\"container\">\n\t\t\t\t\t<div class=\"row\">\n\t\t\t\t<div class=\"col-lg-12 js-content-animated wysiwyg-content\">\n\t\t\t\t\t<img decoding=\"async\" class=\"alignright wp-image-6389 size-full\" src=\"https:\/\/situational.com\/wp-content\/uploads\/2025\/05\/4MOT_Mockup-1.png\" alt=\"\" width=\"600\" height=\"364\" srcset=\"https:\/\/situational.com\/wp-content\/uploads\/2025\/05\/4MOT_Mockup-1.png 600w, https:\/\/situational.com\/wp-content\/uploads\/2025\/05\/4MOT_Mockup-1-300x182.png 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/>\n<h2>The Four Moments of Truth<sup>TM<\/sup><\/h2>\n<p>\u201cThe Four Moments of Truth<sup>TM<\/sup>\u201c is a practitioner\u2019s guide to training transfer and sustainment grounded in time-tested fundamentals of evaluation strategy. In essence, 4MOT<sup>TM<\/sup> is a straightforward blueprint that connects learning to behavior change and behavior change to tangible results.<\/p>\n<a class=\"btn btn-primary\" href=\"https:\/\/store.situational.com\/collections\/books\/products\/the-four-moments-of-truth\" target=\"_blank\" rel=\"noopener\">Buy Now<\/a>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t<\/section>\n\n\n\n<section class=\"image-buttons section-padding  bg-grey  is-content-animated is-element-fade-in-up\" id=\"\">\n    <div class=\"container\">\n        <div class=\"image-buttons__wrap\">\n                            <div class=\"image-buttons__heading js-content-animated\">\n                    <div class=\"image-buttons__title image-button--full-width \">\n                        <h2 style=\"text-align: center;\">Related Resources About The Four Moments of Truth<sup>TM<\/sup><\/h2>\n                    <\/div>\n                                    <\/div>\n                                        <div class=\"image-buttons__bttn hidden-md-up  flush-top\">\n                                    <\/div>\n                        <div class=\"row image-button-flex\">\n                                    <div class=\"col-sm-6 col-lg-3 image-button-item js-element-fade-in-up\">\n                        <a href=\"https:\/\/situational.com\/wp-content\/uploads\/2025\/05\/4MOT_Packet_Web.pdf.pdf\" class=\"image-button has-link\">\n                            <div class=\"image-button__image\">\n                                <img decoding=\"async\" width=\"2120\" height=\"1414\" src=\"https:\/\/situational.com\/wp-content\/uploads\/2025\/07\/GettyImages-2223081703.jpg\" class=\"object-fit\" alt=\"GettyImages-2223081703\" srcset=\"https:\/\/situational.com\/wp-content\/uploads\/2025\/07\/GettyImages-2223081703.jpg 2120w, https:\/\/situational.com\/wp-content\/uploads\/2025\/07\/GettyImages-2223081703-300x200.jpg 300w, https:\/\/situational.com\/wp-content\/uploads\/2025\/07\/GettyImages-2223081703-1024x683.jpg 1024w, https:\/\/situational.com\/wp-content\/uploads\/2025\/07\/GettyImages-2223081703-768x512.jpg 768w, https:\/\/situational.com\/wp-content\/uploads\/2025\/07\/GettyImages-2223081703-1536x1024.jpg 1536w, https:\/\/situational.com\/wp-content\/uploads\/2025\/07\/GettyImages-2223081703-2048x1366.jpg 2048w, https:\/\/situational.com\/wp-content\/uploads\/2025\/07\/GettyImages-2223081703-900x600.jpg 900w\" sizes=\"(max-width: 2120px) 100vw, 2120px\" \/>                            <\/div>\n                            <div class=\"image-button__hover\">\n                                                                    <h3 class=\"image-button__title\">Overview<\/h3>\n                                                                <div class=\"image-button__hidden hidden-md-down\">\n                                                                        <div class=\"image-button__bottom\">\n                                        <button class=\"image-button__cta\">View Now<\/button>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                        <\/a>\n                    <\/div>\n                                    <div class=\"col-sm-6 col-lg-3 image-button-item js-element-fade-in-up\">\n                        <a href=\"https:\/\/situational.com\/wp-content\/uploads\/2025\/05\/4MOT-Infographic.pdf\" class=\"image-button has-link\">\n                            <div class=\"image-button__image\">\n                                <img decoding=\"async\" width=\"1414\" height=\"2120\" src=\"https:\/\/situational.com\/wp-content\/uploads\/2025\/07\/GettyImages-1787493558.jpg\" class=\"object-fit\" alt=\"GettyImages-1787493558\" srcset=\"https:\/\/situational.com\/wp-content\/uploads\/2025\/07\/GettyImages-1787493558.jpg 1414w, https:\/\/situational.com\/wp-content\/uploads\/2025\/07\/GettyImages-1787493558-200x300.jpg 200w, https:\/\/situational.com\/wp-content\/uploads\/2025\/07\/GettyImages-1787493558-683x1024.jpg 683w, https:\/\/situational.com\/wp-content\/uploads\/2025\/07\/GettyImages-1787493558-768x1151.jpg 768w, https:\/\/situational.com\/wp-content\/uploads\/2025\/07\/GettyImages-1787493558-1024x1536.jpg 1024w, https:\/\/situational.com\/wp-content\/uploads\/2025\/07\/GettyImages-1787493558-1366x2048.jpg 1366w, https:\/\/situational.com\/wp-content\/uploads\/2025\/07\/GettyImages-1787493558-400x600.jpg 400w\" sizes=\"(max-width: 1414px) 100vw, 1414px\" \/>                            <\/div>\n                            <div class=\"image-button__hover\">\n                                                                    <h3 class=\"image-button__title\">Infographic<\/h3>\n                                                                <div class=\"image-button__hidden hidden-md-down\">\n                                                                        <div class=\"image-button__bottom\">\n                                        <button class=\"image-button__cta\">View Now<\/button>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                        <\/a>\n                    <\/div>\n                                    <div class=\"col-sm-6 col-lg-3 image-button-item js-element-fade-in-up\">\n                        <a href=\"https:\/\/situational.com\/wp-content\/uploads\/2025\/05\/4MOT_White-Paper_FINAL.pdf\" class=\"image-button has-link\">\n                            <div class=\"image-button__image\">\n                                <img decoding=\"async\" width=\"1414\" height=\"2120\" src=\"https:\/\/situational.com\/wp-content\/uploads\/2025\/07\/GettyImages-2204964816.jpg\" class=\"object-fit\" alt=\"GettyImages-2204964816\" srcset=\"https:\/\/situational.com\/wp-content\/uploads\/2025\/07\/GettyImages-2204964816.jpg 1414w, https:\/\/situational.com\/wp-content\/uploads\/2025\/07\/GettyImages-2204964816-200x300.jpg 200w, https:\/\/situational.com\/wp-content\/uploads\/2025\/07\/GettyImages-2204964816-683x1024.jpg 683w, https:\/\/situational.com\/wp-content\/uploads\/2025\/07\/GettyImages-2204964816-768x1151.jpg 768w, https:\/\/situational.com\/wp-content\/uploads\/2025\/07\/GettyImages-2204964816-1024x1536.jpg 1024w, https:\/\/situational.com\/wp-content\/uploads\/2025\/07\/GettyImages-2204964816-1366x2048.jpg 1366w, https:\/\/situational.com\/wp-content\/uploads\/2025\/07\/GettyImages-2204964816-400x600.jpg 400w\" sizes=\"(max-width: 1414px) 100vw, 1414px\" \/>                            <\/div>\n                            <div class=\"image-button__hover\">\n                                                                    <h3 class=\"image-button__title\">Whitepaper<\/h3>\n                                                                <div class=\"image-button__hidden hidden-md-down\">\n                                                                        <div class=\"image-button__bottom\">\n                                        <button class=\"image-button__cta\">View Now<\/button>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                        <\/a>\n                    <\/div>\n                            <\/div>\n                    <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"image-text-form image-text-form--homepage image-zoom-in is-content-animated is-element-fade-in-up image-text-form--inner\" id=\"\">\n    <div class=\"container\">\n        <div class=\"image-text-form__wrap layout-\"\n\n            >\n            <div class=\"form-text\">\n                <div class=\"form-text__wrap white js-content-animated\">\n                                    <\/div>\n            <\/div>\n            <div class=\"form-area\">\n                <div class=\"form-wrap js-element-fade-in-up\">\n                   <h2>It\u2019s Situational<sup>\u2120<\/sup>!<\/h2>\r\n<p>A monthly newsletter covering leadership development, industry trends and thought leadership, upcoming events, product announcements and more, delivered right to your inbox! Sign up now!<\/p>\r\n<iframe src=\"https:\/\/www2.situational.com\/l\/899511\/2021-01-12\/2vq1?source=&amp;channel=&amp;primarycampaign=&amp;page=https:\/\/situational.com\/\" width=\"100%\" height=\"700\" type=\"text\/html\" style=\"border: 0;\" frameborder=\"0\" allowtransparency=\"true\" class=\" pardot-iframe-initialized pardot \"><\/div><\/iframe>                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n    <img decoding=\"async\" width=\"8256\" height=\"5504\" src=\"https:\/\/situational.com\/wp-content\/uploads\/2025\/08\/NL_Mock2_GettyImages-1345117932-1.jpg\" class=\"form-bg image-zoom-in-bg\" alt=\"NL_Mock2_GettyImages-1345117932-1\" srcset=\"https:\/\/situational.com\/wp-content\/uploads\/2025\/08\/NL_Mock2_GettyImages-1345117932-1.jpg 8256w, https:\/\/situational.com\/wp-content\/uploads\/2025\/08\/NL_Mock2_GettyImages-1345117932-1-300x200.jpg 300w, https:\/\/situational.com\/wp-content\/uploads\/2025\/08\/NL_Mock2_GettyImages-1345117932-1-1024x683.jpg 1024w, https:\/\/situational.com\/wp-content\/uploads\/2025\/08\/NL_Mock2_GettyImages-1345117932-1-768x512.jpg 768w, https:\/\/situational.com\/wp-content\/uploads\/2025\/08\/NL_Mock2_GettyImages-1345117932-1-1536x1024.jpg 1536w, https:\/\/situational.com\/wp-content\/uploads\/2025\/08\/NL_Mock2_GettyImages-1345117932-1-2048x1365.jpg 2048w, https:\/\/situational.com\/wp-content\/uploads\/2025\/08\/NL_Mock2_GettyImages-1345117932-1-900x600.jpg 900w\" sizes=\"(max-width: 8256px) 100vw, 8256px\" \/><\/section>","protected":false},"excerpt":{"rendered":"<p>A Process for Transforming Learning Into Performance. Maximize your organization\u2019s investment in leadership training by making it stick. The objective of any training program is goal achievement and improved performance. However, evidence shows that event-based training fails to ensure transfer of learning to on-the-job performance. When it comes to measuring the impact of training, there [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":403,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-404","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Four Moments of Truth\u2122 | Center for Leadership Studies<\/title>\n<meta name=\"description\" content=\"Ensure training transfer and behavior change with The Four Moments of Truth\u2122, a simple sustainment solution included with all CLS courses. 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