{"id":1133,"date":"2025-04-29T16:14:17","date_gmt":"2025-04-29T16:14:17","guid":{"rendered":"https:\/\/situational.com\/?page_id=1133"},"modified":"2025-08-21T14:57:35","modified_gmt":"2025-08-21T14:57:35","slug":"glossary","status":"publish","type":"page","link":"https:\/\/situational.com\/resources\/glossary\/","title":{"rendered":"Glossary"},"content":{"rendered":"<section class=\"glossary\" id=\"\">\n    <div class=\"glossary__word-list bg-grey\">\n        <div class=\"container\">\n            <h3>Jump To:<\/h3>\n            <ul>\n                                        <li class=\"\"><a href=\"#a\">A<\/a><\/li>\n                                        <li class=\"\"><a href=\"#b\">B<\/a><\/li>\n                                        <li class=\"\"><a href=\"#c\">C<\/a><\/li>\n                                        <li class=\"\"><a href=\"#d\">D<\/a><\/li>\n                                        <li class=\"\"><a href=\"#e\">E<\/a><\/li>\n                                        <li class=\"disabled\"><a href=\"#javascript:void(0)\">F<\/a><\/li>\n                                        <li class=\"disabled\"><a href=\"#javascript:void(0)\">G<\/a><\/li>\n                                        <li class=\"\"><a href=\"#h\">H<\/a><\/li>\n                                        <li class=\"disabled\"><a href=\"#javascript:void(0)\">I<\/a><\/li>\n                                        <li class=\"disabled\"><a href=\"#javascript:void(0)\">J<\/a><\/li>\n                                        <li class=\"disabled\"><a href=\"#javascript:void(0)\">K<\/a><\/li>\n                                        <li class=\"\"><a href=\"#l\">L<\/a><\/li>\n                                        <li class=\"disabled\"><a href=\"#javascript:void(0)\">M<\/a><\/li>\n                                        <li class=\"disabled\"><a href=\"#javascript:void(0)\">N<\/a><\/li>\n                                        <li class=\"\"><a href=\"#o\">O<\/a><\/li>\n                                        <li class=\"disabled\"><a href=\"#javascript:void(0)\">P<\/a><\/li>\n                                        <li class=\"disabled\"><a href=\"#javascript:void(0)\">Q<\/a><\/li>\n                                        <li class=\"\"><a href=\"#r\">R<\/a><\/li>\n                                        <li class=\"\"><a href=\"#s\">S<\/a><\/li>\n                                        <li class=\"\"><a href=\"#t\">T<\/a><\/li>\n                                        <li class=\"\"><a href=\"#u\">U<\/a><\/li>\n                                        <li class=\"disabled\"><a href=\"#javascript:void(0)\">V<\/a><\/li>\n                                        <li class=\"\"><a href=\"#w\">W<\/a><\/li>\n                                        <li class=\"disabled\"><a href=\"#javascript:void(0)\">X<\/a><\/li>\n                                        <li class=\"disabled\"><a href=\"#javascript:void(0)\">Y<\/a><\/li>\n                                        <li class=\"disabled\"><a href=\"#javascript:void(0)\">Z<\/a><\/li>\n                \n            <\/ul>\n            <div class=\"glossary-word-list__search\">\n                <input type=\"text\" placeholder=\"Search...\" class=\"quicksearch\">\n                <button type=\"submit\"><i class=\"icon-search\"><\/i><\/button>\n            <\/div>\n        <\/div>\n    <\/div>\n    <div class=\"glossary__word-content bg-white\">\n        <div class=\"container glossary-list\">\n                            <div class=\"glossary__word-content__row\" id=\"a\">\n                    <h3>A:<\/h3>\n                                            <div class=\"glossary-content-item\">\n                            <div class=\"glossary-content-item__title\" id=\"Able\">Able<\/div>\n                            <div class=\"glossary-content-item__text\">\n                                <p>Able is used to describe a person who is currently performing a task at a sustained and acceptable level. A person\u2019s ability is a key factor in accurately diagnosing their Performance Readiness\u00ae for a task.<\/p>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"glossary-content-item\">\n                            <div class=\"glossary-content-item__title\" id=\"Adaptive Leadership\">Adaptive Leadership<\/div>\n                            <div class=\"glossary-content-item__text\">\n                                <p>Adaptive leadership is an approach to influence that suggests the style to be utilized is a function of the circumstances presented.<\/p>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"glossary-content-item\">\n                            <div class=\"glossary-content-item__title\" id=\"Asynchronous Learning\">Asynchronous Learning<\/div>\n                            <div class=\"glossary-content-item__text\">\n                                <p>Asynchronous learning is the concept that learners interact with the same course material at different locations or time periods. An eLearning module would be an example of asynchronous learning.<\/p>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                            <div class=\"glossary__word-content__row\" id=\"b\">\n                    <h3>B:<\/h3>\n                                            <div class=\"glossary-content-item\">\n                            <div class=\"glossary-content-item__title\" id=\"Behavior Change\">Behavior Change<\/div>\n                            <div class=\"glossary-content-item__text\">\n                                <p>Behavior change focuses on the modification or transformation of human behavior through training or coaching within the workplace.<\/p>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"glossary-content-item\">\n                            <div class=\"glossary-content-item__title\" id=\"Blended Learning\">Blended Learning<\/div>\n                            <div class=\"glossary-content-item__text\">\n                                <p>Blended learning merges eLearning with a traditional classroom environment. For instance, our blended learning program has a learner go through the first 4 hours of our Situational Leadership\u00ae<\/p>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                            <div class=\"glossary__word-content__row\" id=\"c\">\n                    <h3>C:<\/h3>\n                                            <div class=\"glossary-content-item\">\n                            <div class=\"glossary-content-item__title\" id=\"Capable\">Capable<\/div>\n                            <div class=\"glossary-content-item__text\">\n                                <p>Capable is a term used to describe a person that has the potential to perform a task at some point in time in the future (i.e. after training).<\/p>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"glossary-content-item\">\n                            <div class=\"glossary-content-item__title\" id=\"Change Management\">Change Management<\/div>\n                            <div class=\"glossary-content-item__text\">\n                                <p>Change management is a set of guidelines that allows organizations and individual\u2019s the ability to adapt and shift priorities during a major change or disruption to the way they do business.<\/p>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"glossary-content-item\">\n                            <div class=\"glossary-content-item__title\" id=\"Competency Model\">Competency Model<\/div>\n                            <div class=\"glossary-content-item__text\">\n                                <p>A competency model is a framework that is typically developed by an organization\u2019s Human Resources Department in order to identify and define a particular set of skills and behavioral traits that enable an employee to successfully perform the tasks of their job.<\/p>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                            <div class=\"glossary__word-content__row\" id=\"d\">\n                    <h3>D:<\/h3>\n                                            <div class=\"glossary-content-item\">\n                            <div class=\"glossary-content-item__title\" id=\"DiSC\u00ae\">DiSC\u00ae<\/div>\n                            <div class=\"glossary-content-item__text\">\n                                <p>DiSC\u00ae or DiSC\u00ae personality types are identified today as D (Dominance), I (Influence), S (Steadiness) and C (Conscientious).<\/p>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"glossary-content-item\">\n                            <div class=\"glossary-content-item__title\" id=\"Distance Learning\">Distance Learning<\/div>\n                            <div class=\"glossary-content-item__text\">\n                                <p>Distance learning, also known as distance education, occurs when an instructor and learner are separated by both time and location.<\/p>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"glossary-content-item\">\n                            <div class=\"glossary-content-item__title\" id=\"Diversity Training\">Diversity Training<\/div>\n                            <div class=\"glossary-content-item__text\">\n                                <p>Diversity training refers to any program designed to promote cultural awareness in the workplace. Diversity training is intended to improve workplace relations among employees and executives of all races, religions, sexes, national origins, age groups, etc.<\/p>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                            <div class=\"glossary__word-content__row\" id=\"e\">\n                    <h3>E:<\/h3>\n                                            <div class=\"glossary-content-item\">\n                            <div class=\"glossary-content-item__title\" id=\"eLearning\">eLearning<\/div>\n                            <div class=\"glossary-content-item__text\">\n                                <p>eLearning is an educational course or program that a learner accesses electronically or outside of a traditional classroom setting.<\/p>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"glossary-content-item\">\n                            <div class=\"glossary-content-item__title\" id=\"Emotional Intelligence\">Emotional Intelligence<\/div>\n                            <div class=\"glossary-content-item__text\">\n                                <p>Emotional intelligence is a set of emotional and social skills that influence the way we perceive and express ourselves, develop and maintain social relationships, cope with challenges and use emotional information in an effective and meaningful way.<\/p>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"glossary-content-item\">\n                            <div class=\"glossary-content-item__title\" id=\"Executive\">Executive<\/div>\n                            <div class=\"glossary-content-item__text\">\n                                <p>In an organizational setting an executive is an individual responsible for formulating strategy, on the basis of vision, derived from the understanding of company strengths, weaknesses, opportunities and threats.<\/p>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"glossary-content-item\">\n                            <div class=\"glossary-content-item__title\" id=\"Experienced Manager\">Experienced Manager<\/div>\n                            <div class=\"glossary-content-item__text\">\n                                <p>In an organizational setting an experienced manager  is an individual who has had responsibility for people management for more than 5 years.<\/p>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                            <div class=\"glossary__word-content__row\" id=\"f\">\n                    <h3>F:<\/h3>\n                                            <div class=\"glossary-content-item\">\n                            <div class=\"glossary-content-item__title\" id=\"Facilitator\">Facilitator<\/div>\n                            <div class=\"glossary-content-item__text\">\n                                <p>Facilitators are instructors or teachers that conduct training sessions for a group of learners.<\/p>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                            <div class=\"glossary__word-content__row\" id=\"g\">\n                    <h3>G:<\/h3>\n                                            <div class=\"glossary-content-item\">\n                            <div class=\"glossary-content-item__title\" id=\"Gamification\">Gamification<\/div>\n                            <div class=\"glossary-content-item__text\">\n                                <p>Gamification is the process of applying gaming concepts and designs to training in an effort to make the content more engaging to the learner.<\/p>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                            <div class=\"glossary__word-content__row\" id=\"h\">\n                    <h3>H:<\/h3>\n                                            <div class=\"glossary-content-item\">\n                            <div class=\"glossary-content-item__title\" id=\"Hard Skills\">Hard Skills<\/div>\n                            <div class=\"glossary-content-item__text\">\n                                <p>Hard skills, also known as technical skills, are skills that refer to a teachable or measurable skill such as reading, writing or arithmetic.<\/p>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"glossary-content-item\">\n                            <div class=\"glossary-content-item__title\" id=\"High-Potential Employee\">High-Potential Employee<\/div>\n                            <div class=\"glossary-content-item__text\">\n                                <p>A high-potential employee (HiPo) is an employee who is currently a top performer with the capability\/potential to take on increased responsibility in an elevated role.<\/p>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                            <div class=\"glossary__word-content__row\" id=\"i\">\n                    <h3>I:<\/h3>\n                                            <div class=\"glossary-content-item\">\n                            <div class=\"glossary-content-item__title\" id=\"Individual Contributor\">Individual Contributor<\/div>\n                            <div class=\"glossary-content-item__text\">\n                                <p>An individual contributor is an employee at the base of an organization doing functional work in a frontline capacity (i.e. sales; marketing; manufacturing; etc.).<\/p>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                            <div class=\"glossary__word-content__row\" id=\"k\">\n                    <h3>K:<\/h3>\n                                            <div class=\"glossary-content-item\">\n                            <div class=\"glossary-content-item__title\" id=\"Knowledge Transfer\">Knowledge Transfer<\/div>\n                            <div class=\"glossary-content-item__text\">\n                                <p>Knowledge transfer is the process of transforming newly acquired knowledge or understanding into behavioral change on the job.<\/p>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                            <div class=\"glossary__word-content__row\" id=\"l\">\n                    <h3>L:<\/h3>\n                                            <div class=\"glossary-content-item\">\n                            <div class=\"glossary-content-item__title\" id=\"Leadership Brand\">Leadership Brand<\/div>\n                            <div class=\"glossary-content-item__text\">\n                                <p>A leadership brand is the sum of perceptions others associate with your leadership based on your demonstrated behaviors, interactions, communication and decisions.<\/p>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"glossary-content-item\">\n                            <div class=\"glossary-content-item__title\" id=\"Learning Agility\">Learning Agility<\/div>\n                            <div class=\"glossary-content-item__text\">\n                                <p>Learning agility is the ability to effectively learn from a variety of different teaching methods.<\/p>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"glossary-content-item\">\n                            <div class=\"glossary-content-item__title\" id=\"Learning Management System (LMS)\">Learning Management System (LMS)<\/div>\n                            <div class=\"glossary-content-item__text\">\n                                <p>A Learning Management System (LMS) is a software application or platform used by training organizations or departments to register and monitor a learners activity.<\/p>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                            <div class=\"glossary__word-content__row\" id=\"m\">\n                    <h3>M:<\/h3>\n                                            <div class=\"glossary-content-item\">\n                            <div class=\"glossary-content-item__title\" id=\"Microlearning\">Microlearning<\/div>\n                            <div class=\"glossary-content-item__text\">\n                                <p>Microlearning is a tool used to help drive behavior change by providing learners with condensed content, in order to reinforce what was learned in a training program.<\/p>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                            <div class=\"glossary__word-content__row\" id=\"n\">\n                    <h3>N:<\/h3>\n                                            <div class=\"glossary-content-item\">\n                            <div class=\"glossary-content-item__title\" id=\"Needs Assessment\">Needs Assessment<\/div>\n                            <div class=\"glossary-content-item__text\">\n                                <p>A needs assessment is a systematic process for evaluating the specific needs of an individual or group.<\/p>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                            <div class=\"glossary__word-content__row\" id=\"o\">\n                    <h3>O:<\/h3>\n                                            <div class=\"glossary-content-item\">\n                            <div class=\"glossary-content-item__title\" id=\"Onboarding\">Onboarding<\/div>\n                            <div class=\"glossary-content-item__text\">\n                                <p>Onboarding is the process of familiarizing a recently hired or promoted employee with the expectations and performance requirements of a new role.<\/p>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"glossary-content-item\">\n                            <div class=\"glossary-content-item__title\" id=\"Organizational Resilience\">Organizational Resilience<\/div>\n                            <div class=\"glossary-content-item__text\">\n                                <p>Organizational resilience refers to an organizations ability to anticipate and adapt to sudden change or disruptions.<\/p>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                            <div class=\"glossary__word-content__row\" id=\"p\">\n                    <h3>P:<\/h3>\n                                            <div class=\"glossary-content-item\">\n                            <div class=\"glossary-content-item__title\" id=\"Performance Management\">Performance Management<\/div>\n                            <div class=\"glossary-content-item__text\">\n                                <p>Performance management is the process of establishing performance objectives, providing ongoing feedback relative to those objectives and formally evaluating the quality of objective attainment.<\/p>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                            <div class=\"glossary__word-content__row\" id=\"r\">\n                    <h3>R:<\/h3>\n                                            <div class=\"glossary-content-item\">\n                            <div class=\"glossary-content-item__title\" id=\"Performance Readiness\u00ae\">Performance Readiness\u00ae<\/div>\n                            <div class=\"glossary-content-item__text\">\n                                <p>Performance Readiness\u00ae is the existing combination of an employee\u2019s ability and willingness to perform a specific task.<\/p>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"glossary-content-item\">\n                            <div class=\"glossary-content-item__title\" id=\"Regression\">Regression<\/div>\n                            <div class=\"glossary-content-item__text\">\n                                <p>Regression occurs when the performance of an employee for a particular task slips.<\/p>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"glossary-content-item\">\n                            <div class=\"glossary-content-item__title\" id=\"Relationship Behavior\">Relationship Behavior<\/div>\n                            <div class=\"glossary-content-item__text\">\n                                <p>Relationship behavior is the degree to which a leader engages in two-way communication with an employee performing a specific task to include listening, facilitating and providing support.<\/p>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                            <div class=\"glossary__word-content__row\" id=\"s\">\n                    <h3>S:<\/h3>\n                                            <div class=\"glossary-content-item\">\n                            <div class=\"glossary-content-item__title\" id=\"SCORM\">SCORM<\/div>\n                            <div class=\"glossary-content-item__text\">\n                                <p>SCORM is the acronym for Shareable Content Object Reference Model. SCORM is a collection of technical standards for web-based electronic educational technology (or eLearning).<\/p>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"glossary-content-item\">\n                            <div class=\"glossary-content-item__title\" id=\"Servant Leadership\">Servant Leadership<\/div>\n                            <div class=\"glossary-content-item__text\">\n                                <p>Servant leadership is the thought process or philosophy that a leaders main goal is to serve.<\/p>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"glossary-content-item\">\n                            <div class=\"glossary-content-item__title\" id=\"Skills Gap\">Skills Gap<\/div>\n                            <div class=\"glossary-content-item__text\">\n                                <p>A skills gap is a gap between the current skills an employee has and the skills they actually require in order to perform the job to an acceptable level.<\/p>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"glossary-content-item\">\n                            <div class=\"glossary-content-item__title\" id=\"Social Styles\">Social Styles<\/div>\n                            <div class=\"glossary-content-item__text\">\n                                <p>There are 4 social styles outlined by Tracom\u2019s social styles Model. They are: Driving, Expressive, Amiable and Analytical.<\/p>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"glossary-content-item\">\n                            <div class=\"glossary-content-item__title\" id=\"Soft Skills\">Soft Skills<\/div>\n                            <div class=\"glossary-content-item__text\">\n                                <p>Soft skills refer to an individual\u2019s personality traits, their people and communication skills. An individual\u2019s emotional intelligence, social awareness and how well they work with others are all considered to be soft skills.<\/p>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"glossary-content-item\">\n                            <div class=\"glossary-content-item__title\" id=\"Sustainment\">Sustainment<\/div>\n                            <div class=\"glossary-content-item__text\">\n                                <p>Sustainment is the process of transferring what is learned during training into behavior change on the job that produces desired results.<\/p>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"glossary-content-item\">\n                            <div class=\"glossary-content-item__title\" id=\"SWOT Analysis\">SWOT Analysis<\/div>\n                            <div class=\"glossary-content-item__text\">\n                                <p>SWOT Analysis is the process of determining an organization\u2019s STRENGTH\u2019S and identifying its WEAKNESSES in the context of environmental OPPORTUNITIES and THREATS.<\/p>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"glossary-content-item\">\n                            <div class=\"glossary-content-item__title\" id=\"Synchronous Learning\">Synchronous Learning<\/div>\n                            <div class=\"glossary-content-item__text\">\n                                <p>Synchronous learning  refers to a real time learning event in which a group of students are engaging in learning at the same time.<\/p>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                            <div class=\"glossary__word-content__row\" id=\"t\">\n                    <h3>T:<\/h3>\n                                            <div class=\"glossary-content-item\">\n                            <div class=\"glossary-content-item__title\" id=\"Talent Management\">Talent Management<\/div>\n                            <div class=\"glossary-content-item__text\">\n                                <p>Talent management is the strategic process of hiring the right individuals and helping them grow to their optimal capabilities, while keeping organizational objectives in mind.<\/p>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"glossary-content-item\">\n                            <div class=\"glossary-content-item__title\" id=\"Task behavior\">Task behavior<\/div>\n                            <div class=\"glossary-content-item__text\">\n                                <p>Task behavior is the extent to which a leader engages in spelling out the duties and responsibilities of an individual or group to perform a specific task and closely supervises their progress.<\/p>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"glossary-content-item\">\n                            <div class=\"glossary-content-item__title\" id=\"Training Transfer\">Training Transfer<\/div>\n                            <div class=\"glossary-content-item__text\">\n                                <p>Training transfer is the application of knowledge and skills acquired during training to a targeted job or role. Training Transfer is also known as behavior change.<\/p>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                            <div class=\"glossary__word-content__row\" id=\"u\">\n                    <h3>U:<\/h3>\n                                            <div class=\"glossary-content-item\">\n                            <div class=\"glossary-content-item__title\" id=\"Unable\">Unable<\/div>\n                            <div class=\"glossary-content-item__text\">\n                                <p>Unable is used to describe a person that does not possess the necessary knowledge, experience or skill to perform a particular task at a sustained and acceptable level. A person\u2019s ability is a key factor in accurately diagnosing their Performance Readiness\u00ae for a task.<\/p>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"glossary-content-item\">\n                            <div class=\"glossary-content-item__title\" id=\"Unwilling\">Unwilling<\/div>\n                            <div class=\"glossary-content-item__text\">\n                                <p>Unwilling is used to describe a person that does not posses the necessary confidence, commitment or motivation to perform a particular task.<\/p>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                            <div class=\"glossary__word-content__row\" id=\"v\">\n                    <h3>V:<\/h3>\n                                            <div class=\"glossary-content-item\">\n                            <div class=\"glossary-content-item__title\" id=\"Virtual Training\">Virtual Training<\/div>\n                            <div class=\"glossary-content-item__text\">\n                                <p>Virtual training refers to training done in a virtual or simulated setting. Virtual training is designed to simulate a traditional classroom or learning experience.<\/p>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                            <div class=\"glossary__word-content__row\" id=\"w\">\n                    <h3>W:<\/h3>\n                                            <div class=\"glossary-content-item\">\n                            <div class=\"glossary-content-item__title\" id=\"Willing\">Willing<\/div>\n                            <div class=\"glossary-content-item__text\">\n                                <p>Willing is used to describe a person that demonstrates confidence, commitment and motivation to perform a particular task.<\/p>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"glossary-content-item\">\n                            <div class=\"glossary-content-item__title\" id=\"Workforce Development\">Workforce Development<\/div>\n                            <div class=\"glossary-content-item__text\">\n                                <p>Workforce development is a broadly used term that refers to the education, training and development of skilled workers.<\/p>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                        \n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section class=\"cta-full-width image-position-center section-padding-sm bg-blue-gradient cta-full-width--round is-content-animated is-image-animated\" id=\"\">\n            <img decoding=\"async\" width=\"8256\" height=\"5504\" src=\"https:\/\/situational.com\/wp-content\/uploads\/2025\/08\/NL_Mock2_GettyImages-1345117932-1.jpg\" class=\"cta-full-width__image\" alt=\"NL_Mock2_GettyImages-1345117932-1\" srcset=\"https:\/\/situational.com\/wp-content\/uploads\/2025\/08\/NL_Mock2_GettyImages-1345117932-1.jpg 8256w, https:\/\/situational.com\/wp-content\/uploads\/2025\/08\/NL_Mock2_GettyImages-1345117932-1-300x200.jpg 300w, https:\/\/situational.com\/wp-content\/uploads\/2025\/08\/NL_Mock2_GettyImages-1345117932-1-1024x683.jpg 1024w, https:\/\/situational.com\/wp-content\/uploads\/2025\/08\/NL_Mock2_GettyImages-1345117932-1-768x512.jpg 768w, https:\/\/situational.com\/wp-content\/uploads\/2025\/08\/NL_Mock2_GettyImages-1345117932-1-1536x1024.jpg 1536w, https:\/\/situational.com\/wp-content\/uploads\/2025\/08\/NL_Mock2_GettyImages-1345117932-1-2048x1365.jpg 2048w, https:\/\/situational.com\/wp-content\/uploads\/2025\/08\/NL_Mock2_GettyImages-1345117932-1-900x600.jpg 900w\" sizes=\"(max-width: 8256px) 100vw, 8256px\" \/>        <div class=\"container\">\n        <div class=\"cta-full-width__content js-content-animated\">\n            <h2>Let\u2019s Chat!<\/h2>\n<p>Interested in reinforcing learning at your organization? 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A person\u2019s ability is a key [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":371,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1133","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Glossary | The Center for Leadership Studies<\/title>\n<meta name=\"description\" content=\"Understand all of the key terms around leadership by checking out The Center For Leadership Studies&#039; glossary. 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